What are your hours?

We are open 7 days a week, 365 days a year, including holidays. Hours will vary by location, with some adjustments for seasonal hours. Under unforeseen circumstances, our hours may change without notice. Click here to choose a location for hours of operation. More Information

What does Cyber Quest cost?

There’s no entry fee for Cyber Quest. All games require a Cyber Quest Club Card in order to be played. There is a one-time $1.00 fee for Club Cards. Our games range in price from .50 per play to $3.00 for more sophisticated challenges and $5.00 for VR games, with game selection varying by location. Load up your Club Card with as many credits as you would like. And because credits stored on the Cyber Quest Club Card never expire, you may load them at any time or continue to add them to your card on future visits; saving them for that special prize you want.

How do I check the balance on my Cyber Quest Club Card?

Currently, the only way to check the balance remaining on your Cyber Quest Club Card would be to visit your nearest Cyber Quest location and have a Team Member at the Prize Zone look up your account.

How do I register a Cyber Quest Club Card?

There are two ways for you to register your Cyber Quest Club Card; you can enter your information on our card kiosk the next time you visit the center or bring your card to a Team Member and they can help get that registered for you as well.

Why would I want to register my Cyber Quest Club Card?

Never worry about losing your game play or tickets won. Once registered, Cyber Quest maintains your balance for you. Small fees apply for club card replacement. Additionally, you will be signed up for our Hall of Fame Club Rewards program and receive all the benefits that come along with the rewards program.

Do you have a Rewards program?

Yes, every guest can participate in the Hall of Fame Club Rewards program. To enroll, simply register your Cyber Quest Club Card at a kiosk or with a Team Member. Once you enroll you will receive 100 FREE Prize Zone tickets and can begin earning rewards at Cyber Quest.

Does it cost anything to join the Hall of Fame Club Rewards program?

No, our program is free to join. You simply need a valid email address and a Cyber Quest Club Card on file. Every credit played at Cyber Quest is counted towards your Club Card status. Play your way up the ranks to the Legend level and receive additional benefits!

Are there any other benefits to the Hall of Fame Club Rewards program?

Besides earning 100 FREE Prize Zone tickets just for signing up. Each Club Card tier has additional benefits that can be found here. You will be eligible for deals and offers through the program, such as Special Prize Requests. As well as be the first to know about exclusive center and community events.

What kind of redemption prizes do you have at Cyber Quest?

Cyber Quest is very proud of our signature Prize Zone. The Prize Zone features plush and licensed toys from popular cartoons or blockbuster movies, travel and board games, craft kits, and much, much, more! But it’s not just kid stuff at Cyber Quest—we also offer technology-driven awards like iPads, e-Readers, and other great prizes.

All registered Hall of Fame Club Cardholders are also eligible to place special requests for prize fulfillment; if you win the tickets, we’ll find the prize!

How are prizes awarded?

Many of our games award tickets for redemption on skill-based play— the better you play, the more tickets you will win to cash in at the Prize Zone! Other games have specific prizes in them that you are trying to win through game play.

Not finding what you want? We can help find that perfect prize. All registered Hall of Fame Club Cardholders may request special prizes. Just speak to a Cyber Quest Team Member or fill out a request form to get the process started.

What is your Prize Refund Policy?

All prize problems, malfunctions, and damages must be reported within 3 days of purchase. Refund requests will not be granted after 3 days. Cyber Quest has the right to deny refunds for products damaged by receiving party. Guest must present their Cyber Quest Club Card used during the prize redemption, or be a registered Club Card member to be eligible for product refund. Other terms or conditions may apply.

Do you host birthday parties at Cyber Quest?

Absolutely! Cyber Quest hosts parties that are easy for parents and fun for kids. We have teams in place at each center complete with Party Pros to lead the fun and create lasting memories of you or your child’s special day. Simply call your nearest Cyber Quest location to speak to a party pro, or book online to begin the planning process.

We do not currently host Cyber Quest birthday parties at Cyber Quest at Boulder Station, Red Rock, Santa Fe Station, or Sunset Station. If you are looking to have a Cyber Quest birthday party in the Las Vegas area, check out our Cyber Quest at Green Valley Ranch location.

Click here to view our birthday party policies and procedures.

What ages does Cyber Quest host parties for?

We offer birthday parties for children 3 years to adults of any age!

What does a Cyber Quest birthday party include?

Our birthday parties include arcade play and tournaments that will keep you, your child, and/or your guests entertained. The price provides 30 minutes for cake and present opening, as well as a $20 or $25 Cyber Quest Club Cards for each guest. After the party time, children can stay and keep working towards that prize they have their eye on while adults continue to enjoy amenities at the resort location. Children 12 years and under must be accompanied by an adult 21 years or older.

What are your Party Packages?

We offer two party packages at Cyber Quest: the All-Star Package and the Legend Package.

The All-Star Package ($160-180+) –

• Birthday guest and five (5) guests, there is a fee per additional guest ($25 per guest)
• $20 Cyber Quest Club Card per guest
• 30 minutes for a birthday treat and gift opening
• Two (2) pitchers of a fountain drink
• One (1) Jumbo Popcorn bowl
• One (1) party favor for each guest
• Party decorations
• Digital invitations
• A party photo
• One (1) game tournament
• 250 Prize Zone tickets for the tournament winner
• A special gift for the birthday child
• Birthday Party Pros lead the fun (pre-planning and day of support)

The Legend Package ($190-210+) –

• Birthday guest and five (5) guests, there is a fee per additional guest ($30 per guest)
• $25 Cyber Quest Club Card per guest
• 30 minutes for a birthday treat and gift opening
• A slice of pizza for each guest
• Unlimited pitchers of a fountain drink
• One (1) Jumbo Popcorn bowl
• One (1) party favor for each guest
• Party decorations
• Digital invitations
• A party photo
• Two (2) game tournaments
• 250 Prize Zone tickets for each tournament winner
• A special gift for the birthday child
• Birthday Party Pros lead the fun (pre-planning and day of support)

How much does a birthday party cost?

There is a minimum charge for a party at Cyber Quest. Additional children can be added to the party at a fixed price per child. (See above) Select your Location, then click on the “Parties” tab to view a detailed pricing summary. You may customize the party in numerous ways for an additional charge over the basic party package.

Book online or call the center for details.

When can I have the party – day/time?

We host our parties 365 days a year—there’s no need to work around a holiday – with numerous start times each day.

Who can come to the party?

Party guests can range from any age. Adult guests are welcome to attend, especially during the 30 minutes of time to enjoy cake and presents in the party room.

Can I bring a cake or food for the party?

You may bring store-bought cake and cupcakes. No other food products may be brought to the party due to health code restrictions.

Are there snacks, meals, and treat bags for purchase?

Additional snacks, beverages, ice cream treats, and entrees are available for purchase at the center. Select from a variety of items in our retail display case as treat bags for the party guests. The birthday party package includes unlimited fountain drinks for the children.

Do you require a deposit to book a birthday party?

Yes, we require a deposit at the time of booking. A cancellation fee will be applied towards any cancellations made less than 14 days in advance, or in case of a no-show. No cancellation fee applies for cancellations made 14 or more days in advance. Deposits may also be credited towards a new party date for a cancellation made after the 14-day cancellation window.

I already booked a party, but need to make some changes. What do I do?

Our party receipt includes the name of your center’s Party Pro and phone number. Simply call them for assistance. For a detailed party pricing summary by center, visit each location page and click on the “Parties” tab.

What if I cancel the birthday party, will I receive my deposit back?

A cancellation fee will be applied towards any cancellations made less than 14 days in advance, or in case of a no-show. No cancellation fee applies for cancellations made 14 or more days in advance. Deposits may also be credited towards a new party date for a cancellation made after the 14-day cancellation window.

What if I want to stay longer than my allotted party time?

We would love you to stay and continue to play with us, unfortunately, we cannot guarantee the party room will be available. Our center staff will be happy to accommodate you in any way they can.

Who supervises the children during the party?

A Party Pro will be assigned to oversee all aspects of the party from check-in to check-out.

What is available at Cyber Quest’s resort location for the adults while the kids are enjoying their arcade play at the center?

When you link to any of our Cyber Question locations you will find details about the resort property and its amenities, including a link to that specific resort property website.

Is there an option to have a private party?

For an additional charge, a party time can be reserved prior to when the center opens to the public.

Do you have discounts for field trip groups?

Yes, we offer discounts to groups of 10 or more. Please contact the specific Cyber Quest center location for assistance booking your event. More Information (scroll down to the bottom of the page).

What do you offer for group events?

See our Parties page (scroll down to the bottom of the page) for details regarding our group events or contact your local center for more information.

What are your fees to host a group, field trip, or corporate event?

Cyber Quest offers center rentals as well as group rates for as few as 10 guests. Please contact the center you wish to visit for more information and specific rates.