You asked. We answered! Get answers to all of our most asked questions.

• Kids Quest General Information expand

  What activities do you offer at Kids Quest?

  There are a variety of exciting activities at Kids Quest from physical challenges to video games, tablet play, and crafts. Please visit the amenities page on this website for full details on all of the great things children can experience in our care. The fun varies slightly from center to center, so please visit specific location pages for a list of play events.

   

  What ages does Kids Quest care for?

  Kids Quest hourly child care is available for children 2.5 years of age through 12 years of age. The main play floor is designed for children from 30 months to 12 years of age. All interest areas and kids’ activities are designed to be age-appropriate.

   

  Do I need a reservation for my child?

  We operate on a first-come-first-serve basis for hourly care. Centers do get busy, so pre-registration is offered and suggested to speed up the check-in process. Reservations are only required for group bookings and birthday parties. For pre-registration, please visit thelocation page of the center you will be visiting and scroll down to the “Pre-Visit Form” tab.

   

  Can I stay and play with my kids?

  Kids Quest is an hourly child care and entertainment center created so that adults may explore amenities located at our host properties independent of their children. In fact, our mission is to provide “Play Time for Kids, Free Time for You!”

   

  Can I leave the property after dropping my child off?

  At our Las Vegas properties, you are allowed to leave the property. Please ask a Teammate at the location for more information.

   

  Do I need to bring anything for my child?

  Kids Quest is a shoe-free environment that requires children to wear socks throughout their stay. Comfortable clothing is recommended, and if you forget socks they are always available for purchase. Other than that, our little guests just need their imaginations and the desire to have a fantastic time. Please do not bring any personal belongings like cell phones, other electronics, or toys. We are not responsible for lost or damaged items.

   

  What if my child has a food allergy?

  Please notify our team members upon check-in if your child has an allergy. We offer a variety of food options, but we cannot assure you there will be items to fit your child’s dietary needs.

   

  Does Kids Quest have a behavioral policy?

  Maintaining a safe and healthy atmosphere is critical to our mission. We do not discipline children in our care; however, it is appropriate to redirect unwanted behaviors. Ideally, we would like to work with families to prevent these behaviors from occurring. When necessary for the safety of all children in our care, we may need to look at dismissing a child who engages in inappropriate behavior. For further questions please speak with a manager on duty when visiting Kids Quest or call ahead of your visit for further clarification. Locations

   

  What are the qualifications of your employees?

  Kids Quest teammates are trained and certified in CPR and first aid, as well as in all forms of play-based activities to engage your child. There are also mandatory ongoing trainings for teammates throughout their employment to supplement and refresh skills or to update credentials. More Information

   

  How do I check the balance on a Kids Quest gift card?

  First, ensure that your card is the “new” version. New cards have “Gift Card” in the bottom left corner. If you have the new version, click here and type in the card number and pin. For more information on Kids Quest gift cards, visit our Gift Cards page.

   

  **Kids Quest is a state-licensed facility that abides by the State of Nevada’s child care licensing regulations. Per state regulations, if you reside within Clark County Nevada, you must provide proper immunization documentation before the first visit. Accepted immunization documentation includes; records from public or private schools, records from a local health office or a letter signed by a licensed physician, or records from WebIZ.

  If you reside outside of Clark County Nevada and are visiting the property for 15 consecutive days or less, your child(ren) will be conditionally admitted to the center by signing our daily authorization and providing us with documentation of proof of out-of-county residency (i.e. Drivers License, State Issued ID) upon check-in. For more information, contact the center directly.

• Cyber Quest General Information expand

  What makes Cyber Quest different from other arcades?

  Besides being a non-violent, family-friendly facility, you will also experience a level of professional supervision and interaction by Cyber Quest team members. Our employees are always available to quickly respond to any guest questions or concerns, and to assist players in finding games that are well suited for them. Our teammates will even engage in game play with you if you are up for a challenge!

   

  What sort of games does Cyber Quest offer?

  Cyber Quest provides an ever-changing game lineup with the latest and greatest ticket, crane, and interactive video games. Games are also rotated regularly to keep the lineup fresh and exciting. Check with your preferred Cyber Quest location for specific game titles. More Information

   

   

  What age groups does Cyber Quest serve?

  Cyber Quest was designed to appeal to all ages! You’ll find something for everyone here. Children 12 years or younger must be accompanied by an adult over the age of 18. Kids ages 13 and up can play independently in the arcade.